24. November 2010 14:09
The service industry occupies a wide spectrum. Past ineptitude, falls “attitude” where the bartender knows she is inept and shoves it in the face of customers. At Sunda, management is highly skilled at hiring buffoons that can ruin the best of meals.
On this fine eve of Blackout Wednesday, the female wanted to hit Sunda for a few. All seemed quiet on the drinking front and we looked forward to a friendly bar scene at a place where the default is that of crush and never comfort. Friendly. Riiiight.
Someone forgot to tell that evening’s bar-tend duo that the bar was empty. In normal circumstances (and for normal workers) the laws of supply and demand dictate that the smaller number of customers should be treated better in order to maximize tip-profits. Instead, these two put on a symphony of stupid never before seen at such distance from LA. I guess the crispy rice and tuna was not the only thing they imported from the land of lazy. But just a note: the actor attitude, although never forgivable when working, you know, AS A BARTENDER, isn’t even plausible when you’re not all that hot and don’t have the loud obnoxious Margaret Cho personality fat chicks develop to compensate for boys not kissing them in high school.
As we were packing up to leave, I explained to my companion why our presence was cut short. At that moment, a voice from right beside us introduced himself as the Assistant GM. He was not on duty and much like we, just stopped in for a drink. He had overheard the peak of the frustration and offered us some drinks and a profuse apology. We accepted both. And even though he was a nice, disarming guy who at a young age already mastered the art of customer politics, a bar that permits its staff to be rude deliberately and then make sure the customer is fully aware of the intent is no place that will ever see my voluntary pennies. Unless they’re fired from a slingshot.